Return and Refund Policy
At Calvin Gadget, we aim to provide the best products and customer satisfaction. If you’re not fully satisfied with your purchase, we are happy to assist with returns and refunds in accordance with the following policy:
1. Returns Policy
We accept returns for products that meet the following conditions:
- The product must be unused, undamaged, and in its original packaging.
- The return request must be made within 7 days from the date of delivery.
- Products must not be tampered with or altered in any way.
How to Return a Product:
- Contact our customer service team at [Insert Email Address] or [Insert Phone Number] to initiate the return process.
- Provide your order details, including the product name and reason for return.
- Our team will guide you through the return process and arrange a pickup for the product (if applicable).
2. Refund Policy
We offer refunds for eligible returned products. Since we only offer cash on delivery (COD) payments, refunds will be issued in the form of cash at the time of product pickup or through an alternative arrangement as determined by our customer service team.
Conditions for Refunds:
- The product is returned in its original, unused condition.
- The return is made within the allowed return period (7 days from delivery).
Please note that we do not offer refunds for products that are damaged, used, or not returned within the return window.
3. Non-Refundable Items
Some items are non-returnable and non-refundable due to hygiene reasons or other restrictions, including:
- Opened or used appliances.
- Items that have been tampered with or are missing components.
4. Exchanges
At this time, we do not offer direct exchanges. If you wish to receive a different product, you will need to return the original item for a refund and place a new order.
5. Delivery Charges
Delivery charges are non-refundable. If the item was returned due to a customer error or change of mind, the cost of return shipping may be borne by the customer.
6. How to Contact Us
If you have any questions or need assistance with your return or refund, please contact our customer service team